Grading Service Terms & Conditions
Legal Agreement & Service Policy
This document constitutes a legally binding Terms and Conditions agreement between SCWC and the User. By submitting cards for grading services with SCWC, you acknowledge, understand, and unconditionally accept all terms and conditions set forth in this document. Please read carefully before utilizing our services.
1. Scope of Service
- -SCWC acts solely as an intermediary in receiving cards from the Customer for submission and shipment to the internationally recognized grading company selected by the Customer, including coordinating with the relevant grading company and tracking the status of the grading services. SCWC is not a grading company and has no authority, responsibility, or involvement in the inspection or evaluation of any card, the determination or issuance of any grading result, or any other determination or decision made by the grading company.
- -The Customer acknowledges and agrees that all inspection and grading results, authentication results, valuations, grades, turnaround times, and any other determinations or decisions relating to the grading of the cards are made solely at the discretion of the relevant grading company and are subject to the applicable rules, standards, policies, and terms and conditions of such grading company. SCWC has no control over, and makes no representation, warranty, or guarantee regarding, any such determination, decision, or result.
2. Risks and Card Condition
- -Grading results may not meet the Customer’s expectations. The relevant grading company may assign a grade lower than anticipated by the Customer, decline to assign a grade, or issue another form of determination or authentication result, including No Grade, Authentic Only, Min Size, or Altered, in accordance with its applicable rules, standards, and discretion. SCWC makes no representation, warranty, or guarantee as to any grading result or determination made by the relevant grading company.
- -In the case of Cross / Crack services or cards that have previously been inspected or graded, the Customer acknowledges and accepts that the new grading result may differ from the previous grading result, including receiving the same, a higher, or a lower grade, or not receiving the same type of grade or authentication result as previously issued. SCWC has no control over and makes no representation, warranty, or guarantee as to the outcome of any subsequent grading.
- -SCWC shall not be responsible or liable for any damage, defect, imperfection, or condition of a card that existed prior to SCWC’s receipt of the card from the Customer, including, without limitation, scratches, creases or bends, stains, fading, alterations, or prior repairs.
- -SCWC shall exercise reasonable care in storing and handling cards while they are in SCWC’s possession. However, SCWC shall not be responsible or liable for natural deterioration, inherent characteristics of the card or its materials, or any change in the condition of a card resulting from age, changes in temperature or humidity, or other environmental factors, to the extent that such change is not caused by any wilful misconduct or negligence of SCWC. Such changes may include, without limitation, discoloration or yellowing of adhesives or materials due to age, bending, shrinkage or deformation caused by humidity, or fading of colors.
3. Liability & Limitation of Liability (by custody stage)
- -(a) While the Card is in SCWC’s Direct Possession and Control: SCWC shall exercise reasonable care in storing and handling the Card while it is in SCWC’s direct possession and control. If the Card is lost or damaged during such period as a result of any act or omission of SCWC, SCWC’s liability shall be limited to the lower of: (i) the fair market value of the Card at the time of such loss or damage; (ii) the Declared Value stated by the Customer; or (iii) THB 50,000 per Card.
- -(b) During Transportation by Third-Party Carriers: SCWC shall not be liable for any loss, damage, delay, or other event occurring while the Card is in the possession or control of any third-party carrier, including DHL, FedEx, or postal service providers. In the event of any loss or damage, SCWC shall provide reasonable assistance in coordinating and pursuing any claim for compensation against the relevant carrier or insurer. The Customer’s entitlement to, and the amount of, any compensation shall be subject to the applicable terms and conditions and determination of the relevant carrier or insurer. SCWC shall have no obligation to advance any payment or compensate the Customer for any amount exceeding the compensation actually recovered from such carrier or insurer.
- -(c) While the Card is in the Possession of or Being Processed by a Grading Company: SCWC shall not be liable for any loss, damage, delay, or other issue occurring while the Card is in the possession or control of a grading company (including BGS, PSA, and MBA), or arising out of or in connection with any act, omission, process, procedure, operation, determination, or decision of such grading company. SCWC shall provide reasonable assistance in coordinating with the relevant parties and compiling documents or evidence in SCWC’s possession to support any claim by the Customer against the grading company or other party directly responsible for such loss, damage, delay, or other issue.
4. Condition Record at Hand-over
- -SCWC shall take photographs and/or video recordings of each Card upon receipt from the Customer and/or during the inspection and packing process prior to shipment. The Customer acknowledges and agrees that such photographs, video recordings, and other records, together with any details regarding the condition or defects of the Card specified in the Card List, may be used as supporting evidence in determining the condition of the Card at the time it was received by SCWC.
5. Declared Value
- -The Customer shall be responsible for declaring the value of each Card (the “Declared Value”) in good faith and with reference to the estimated fair market value of the Card as of the date the Card is delivered to SCWC. SCWC’s acknowledgment or recording of any Declared Value provided by the Customer shall not constitute any representation, confirmation, or acceptance by SCWC of the actual or fair market value of such Card.
- -The Declared Value provided by the Customer shall constitute the maximum amount that may be claimed as compensation from SCWC, subject to and within the limitations of liability set forth in Clause 3. If the Customer declares a Declared Value that is lower than the actual fair market value of the Card, the Customer’s right to claim compensation under Clause 3 shall be limited to the Declared Value provided by the Customer, and the Customer shall have no right to claim from SCWC any difference between the Declared Value and the actual fair market value of the Card.
6. Fees, Upcharges, Cancellation & Right of Retention
- -The Customer shall provide the estimated value of each Card for the purpose of determining the appropriate Service Level and applicable service fee. If the grading company reassesses the value of a Card or determines that the Card is subject to a higher Service Level and imposes any additional service fee or charge (an “Upcharge”), the Customer agrees to pay such additional fee or charge in the actual amount imposed by the grading company. SCWC shall provide the Customer with supporting documentation or evidence of such Upcharge issued by the relevant grading company.
- -If an Upcharge is imposed before the Card has entered the inspection or grading process, and the grading company still permits the Card to be withdrawn or returned, the Customer may elect not to pay the Upcharge and instead request the return of the Card without proceeding with the grading service. In such case, the Customer shall remain responsible for all service fees, shipping costs, charges, and other expenses already incurred or imposed by the grading company, carrier, or other third party in connection with the withdrawal or return of the Card.
- -The Customer may cancel the service before the Card is dispatched by SCWC to the grading company. In such case, SCWC shall refund the service fees paid by the Customer, less a handling fee equal to ten percent (10%) of the cancelled service fees, subject to a minimum handling fee of THB 200 per submission, together with any other costs or expenses already paid or committed to be paid by SCWC, if any. Once the Card has been dispatched by SCWC to the grading company, all service fees paid by the Customer shall be non-cancellable and non-refundable under any circumstances.
- -SCWC shall have the right to retain the Card and withhold its return or delivery to the Customer until all service fees, Upcharges, shipping costs, and other expenses relating to the services provided in respect of such Card have been paid in full to SCWC.
7. Processing Time
- -Any turnaround time stated or communicated by SCWC is an estimate only and shall not constitute a representation, warranty, or guarantee that the services will be completed within such timeframe. The services may be delayed due to the processes of the relevant grading company, holidays, workload, shipping schedules, transportation, customs clearance, or other circumstances beyond SCWC’s reasonable control. Any delay resulting from such circumstances shall not constitute a breach of this Agreement or a failure in the performance of services by SCWC.
8. Card Swaps / Grading Company Errors
- -In the event of any error arising from the operations of a grading company, including card swaps, incorrect card information or labeling, placement of a card in an incorrect holder, or any other similar error, SCWC shall provide reasonable assistance in coordinating with the relevant grading company to request an investigation and appropriate corrective action. The Customer acknowledges and agrees that such investigation and corrective process may require additional time, and that the manner, timing, and outcome of any corrective action shall be subject solely to the applicable rules, procedures, and determination of the relevant grading company. SCWC makes no representation, warranty, or guarantee as to the timeframe or successful outcome of any such corrective action.
9. Return of Cards and Notification of Issues
- -The Customer shall inspect the Card promptly upon its return from SCWC. If the Customer discovers any loss, damage, irregularity, or other issue that is reasonably discoverable upon ordinary inspection, the Customer shall notify SCWC through the official communication channels specified in Clause 15 within seven (7) days from the date of receipt of the Card and shall provide photographs, video recordings, or other relevant evidence to support such notification.
- -The seven (7)-day period shall constitute the initial notification period for any such issue. If the Customer fails to notify SCWC within such period, the Customer shall be deemed to have received and accepted the condition of the Card with respect to any damage, irregularity, or other issue that was reasonably discoverable upon ordinary inspection at the time the Card was returned to the Customer.
10. Uncollected Cards & Storage Fees
- -Once the Card has been returned to SCWC, SCWC shall notify the Customer through the contact details provided by the Customer to SCWC. The Customer shall pay in full all outstanding service fees, Upcharges, shipping costs, and any other expenses relating to the Card within five (5) Business Days from the date of such notification. If the Customer fails to make full payment within such period, SCWC shall be entitled to charge a storage and handling fee of THB 50 per Card per day, commencing on the day following the payment due date and continuing until the Customer has made full payment and collected or received the Card.
- -If the Customer has paid all applicable service fees and related expenses in full but has not collected or otherwise received the Card, SCWC shall store the Card free of charge for a period of forty-five (45) days from the date SCWC notifies the Customer that the Card is available for collection or return. Upon expiry of such period, SCWC shall be entitled to charge a storage and handling fee of THB 50 per Card per day until the Card is collected or received by the Customer.
- -If the Customer fails to collect or receive the Card and/or fails to pay any outstanding service fees, storage and handling fees, or other expenses relating to the Card within one (1) year from the date SCWC notifies the Customer that the Card is available for collection or return, and SCWC has sent at least two (2) reminders through the contact details provided by the Customer to SCWC, SCWC shall be entitled to exercise any applicable right of retention and pursue such rights and remedies as may be permitted by applicable law to recover the outstanding amounts in respect of the Card, including taking appropriate steps to have the Card sold by public auction in accordance with applicable legal procedures.
- -Before proceeding with any public auction or other disposition of the Card as permitted by applicable law, SCWC shall provide the Customer with at least thirty (30) days’ prior notice. Following any such sale or disposition, the proceeds shall be applied toward payment of the outstanding service fees, storage and handling fees, costs and expenses incurred in connection with the sale or disposition, and any other amounts relating to the Card to the extent permitted by applicable law. SCWC shall provide the Customer with details of the sale and the amounts deducted from the proceeds, and any remaining balance after payment of such amounts shall be returned to the Customer.
11. Ownership, Counterfeits & Indemnity
- -The Customer represents and warrants that the Customer is the lawful owner of the Card or otherwise has the lawful right and authority to possess and submit the Card for services with SCWC, and that such submission does not infringe upon the ownership, possessory rights, or any other rights of any third party.
- -Unless otherwise agreed by SCWC, the Customer shall personally deliver and collect the Card in accordance with the information registered or provided to SCWC. The Card may be released to another person only upon presentation of a power of attorney. SCWC shall have the right to request and verify identification documents and evidence of such person’s authority before releasing the Card.
- -SCWC shall not release the Card, disclose information, or provide any documents or evidence relating to the Card to any third party claiming any right or interest in or relating to the Card, unless the Customer has given consent, or SCWC is required to do so pursuant to applicable law, a court order, or an order or direction of any competent authority or government official.
- -In the event of the Customer’s death, SCWC shall release the Card, disclose information, or provide relevant documents or evidence to the Customer’s estate administrator upon presentation of a court order or other valid legal documentation evidencing the appointment of such estate administrator, together with identification documents and any other documents that SCWC may reasonably require to verify the estate administrator’s rights and authority.
- -The Customer represents and warrants that any Card submitted for services is not counterfeit, stolen property, property obtained through the commission of an offence, or property that has been unlawfully acquired, possessed, or disposed of.
- -If any grading company, governmental authority, or competent official seizes, attaches, detains, withholds, or refuses to return the Card, or if any third party asserts any ownership, possessory right, or other right or interest in or relating to the Card, arising out of or in connection with any breach of the Customer’s representations and warranties under this Clause, the Customer shall be responsible for and indemnify SCWC against any loss, damage, costs, expenses, reasonable legal fees, and attorneys’ fees directly incurred by SCWC as a result thereof, and shall provide reasonable cooperation to SCWC in connection with the handling or defense of any such claim.
12. Customs, Taxes, Import & Export
- -The Customer acknowledges that the Card may be subject to inspection, examination, detention, seizure, attachment, or other procedures by customs authorities or other relevant governmental authorities, whether during export from Thailand, import into the destination country, or re-import into Thailand.
- -The Customer agrees to be responsible for all taxes, duties, fees, penalties, and other costs or expenses arising out of or in connection with the import, export, or customs clearance of the Card.
- -The Customer acknowledges and agrees that customs procedures or actions taken by governmental authorities may result in delays, requests for additional documents or information, detention of the Card, or other consequences beyond SCWC’s reasonable control. SCWC makes no representation, warranty, or guarantee as to the timing or outcome of any such process. SCWC shall, however, provide reasonable assistance in coordinating with the relevant authorities or providing documents in SCWC’s possession, as reasonably necessary.
13. Force Majeure
- -SCWC shall not be liable for any delay, failure to perform, loss, or damage arising out of or in connection with any event or circumstance beyond SCWC’s reasonable control, including, without limitation, natural disasters, fire, flood, earthquake, war, terrorism, riots or civil unrest, epidemics or pandemics, orders or measures of governmental authorities, customs actions, disruption or interruption of transportation or international shipping services, suspension or interruption of services or operations by any grading company, or any other event constituting force majeure under applicable law.
14. Minors
- -Where the Customer is a minor under applicable law, the Customer must obtain the consent of his or her parent, person exercising parental power, or legal representative, as applicable, and such person shall sign this document to evidence such consent.
15. Official Contact Channels
- -Any notice, communication, or request from the Customer to SCWC under this document shall be made through SCWC’s official communication channels, including Facebook: Seller Card World Class, or such other channels as SCWC may notify the Customer in writing. Any notice or communication made through the personal account, personal telephone number, or other personal communication channel of any employee, representative, or personnel of SCWC shall not constitute an official notice or communication under this document.
- -Any notice or communication from SCWC to the Customer may be made through the email address, physical address, telephone number, user account, or other contact details specified or registered by the Customer in the Card Submission Form or subsequently notified to SCWC. Any such notice shall be deemed effective when sent by SCWC to the Customer’s most recently provided contact details, provided that SCWC has evidence of dispatch.
- -The Customer shall promptly notify SCWC of any change to the Customer’s contact details or communication channels. If the Customer fails to notify SCWC of any such change, any notice sent by SCWC to the most recent contact details provided by the Customer shall be deemed validly given under this document.
16. Personal Data Protection (PDPA)
- -SCWC may collect, use, and disclose the Customer’s personal data, including, without limitation, the Customer’s full name, identification information or copies of identification documents, address, telephone number, email address, and social media account or contact information, to the extent necessary for the purposes of verifying the Customer’s identity and rights, receiving and returning Cards, providing the services under this document, communicating and coordinating with grading companies, carriers, insurers, or other relevant parties, collecting and processing payments, handling complaints or disputes, and complying with applicable laws or orders of competent authorities or officials.
- -SCWC shall retain the Customer’s personal data only for as long as necessary for the purposes described above and, in any event, for no longer than five (5) years following completion of the relevant services, unless applicable law requires or permits a longer retention period or such retention is necessary for the establishment, exercise, or defense of legal claims.
- -SCWC may disclose or transfer the Customer’s personal data, to the extent necessary, to grading companies, carriers, insurers, relevant service providers, or other parties necessary for the provision of the services, as well as governmental authorities or competent officials where required or permitted by law. Where personal data is transferred outside Thailand, SCWC shall comply with the applicable requirements and conditions under applicable personal data protection laws.
- -The Customer shall have the rights in relation to his or her personal data as provided under applicable law, which may include the right to access and obtain copies of personal data, the right to request rectification of inaccurate data, the right to request erasure or destruction of data, the right to request restriction of processing, the right to object to processing, and the right to withdraw consent where SCWC relies on consent as the lawful basis for processing. The exercise of such rights shall be subject to the applicable requirements, limitations, and conditions prescribed by law. The Customer may exercise such rights by contacting SCWC through the official communication channels specified in Clause 15.
- -In the event of a personal data breach, SCWC shall assess and manage the incident and, where notification is required by applicable law, notify the Personal Data Protection Committee or other competent supervisory authority within the period prescribed by law. Where such personal data breach is likely to result in a high risk to the rights and freedoms of the Customer, SCWC shall notify the Customer of the breach and the applicable remedial measures without undue delay, as required by applicable law.
17. Amendment of Terms
- -SCWC reserves the right to amend, modify, or supplement these Terms and Conditions from time to time by giving notice or publishing such amendments through SCWC’s official communication channels prior to the effective date of such amendments. Any such amendment, modification, or supplement shall apply only to Cards or submissions accepted by SCWC on or after the effective date of the revised Terms and Conditions and shall not apply retroactively to any Card or submission accepted by SCWC prior to such date, unless otherwise agreed between SCWC and the Customer.
18. Severability, Governing Law & Jurisdiction
- -If any provision of this document is held to be invalid, unlawful, or unenforceable, in whole or in part, such provision shall be enforceable to the maximum extent permitted by applicable law, and such invalidity, unlawfulness, or unenforceability shall not affect the validity or enforceability of the remaining provisions of this document.
- -This document shall be governed by and construed in accordance with the laws of Thailand. Subject to applicable laws governing jurisdiction, the Thai Court shall have jurisdiction over any dispute arising out of or in connection with this document.
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You can download the official legal terms and conditions document for offline reference.